K. Why do you charge service fees of $30.00 per pay check?

Every Call Center or BPO has to make profits to run the company. 95% Call centers pay the agent $15/hour if the client pays for them as $18/hour. So those per hour 3 dollars difference is the operating cost and profit for the call center. However, we and few other small call centers believe that an Agent should get what they rightly deserve. Therefore, we deduct a minimal service fee per pay check as $30.00.

Category: Frequently Asked Questions